About Us

Astra Mobility, from the very first ride.

Our Story

Astra Mobility started with a single missed dialysis appointment.

We started Astra to fix something quietly broken in healthcare: transportation. Patients miss treatments not because they don’t care — but because getting there is harder than it should be.

We address a problem we kept hearing about from families, nursing homes, and discharge planners: rides that didn’t show, drivers who didn’t care, and a system that treated patients like cargo.

We are part of a network of transportation and service businesses already operating in the Greater Houston market — bringing operational discipline, professional equipment, and a relentless focus on dependability into a field that desperately needs all three.

Our team understands that we’re not just moving people. We’re moving someone’s mother to chemotherapy. Someone’s husband home from surgery. Someone’s grandfather to the cardiologist who might save his life. We don’t take that lightly — and we don’t run our company like we do.

Our Values

What we never compromise on.

01

Safety

Every driver background-checked. Every vehicle inspected. Every transfer done by trained crews.

02

Dignity

Our clients are patients, family members, and neighbors — not fares. We treat them accordingly.

03

Reliability

If we say we'll be there at 8:30, we're there at 8:15. Missing a pickup means missing care.

04

Communication

Real-time updates to families and facilities. No black-box dispatch. No excuses.

05

Transparency

Upfront pricing, no hidden fees, no surprise surcharges. What we quote is what you pay.

Standards & Compliance

The non-negotiables we hold ourselves to.

  • Texas DSHS-compliant operations
  • National background checks (every driver)
  • CPR & First Aid certification
  • HIPAA-aware communication protocols
  • ADA-compliant wheelchair lifts & ramps
  • Securement systems inspected daily
  • Drug & alcohol testing program
  • Vehicle maintenance & safety logs
  • Real-time GPS dispatch tracking