Most NEMT companies offer a single ride and call it a day. We’ve built five distinct service levels — so the right equipment, the right crew, and the right pricing show up at your door every time.
Reliable rides for clients who can walk independently or with light assistance — for routine medical visits, follow-ups, labs, and rehab.
For wheelchair, walker, and cane users, plus clients needing hands-on physical assistance. The most-requested NEMT service.
For patients who cannot sit upright, are bedridden, or require lying-down transport. Two-person crews, bedside-to-bedside care.
Reliable, reinforced medical transport for clients 250 lbs and above. Heavy-duty equipment, trained crews, extra-wide vehicles.
Personalized non-emergency transportation beyond the standard appointment — long-distance transfers, family events, errands.
For the adult children coordinating care for aging parents, the spouses driving to dialysis three times a week — we give your week back.
Reliable stretcher and wheelchair discharges that don’t tie up your case managers. We coordinate directly with bedside teams.
Routine resident transports for appointments, treatments, and family visits. Recurring schedules, dependable arrival windows.
Permanent recurring schedules built around your appointment slots. Drivers who learn your patients’ names and routines.
Credentialed with Medicaid transportation brokers and accepting verified private insurance. Clean billing, clean records.
Private-pay rides, long-distance medical travel, and personalized non-emergency trips for clients who want a higher tier of care.
Why choose Astra? The details we never skip.
Dialysis can't wait. We arrive 10–15 minutes early and build buffer time into every route so a missed pickup doesn't become a missed treatment.
Every driver is CPR-certified, background-checked, and trained in passenger assist, transfer techniques, and respectful patient care.
No call centers, no transfers. When you book with Astra, the same dispatch coordinates pickup, communicates updates, and confirms arrival.
Modern, sanitized vehicles with climate control, securement systems inspected before every shift, and ADA-compliant ramps and lifts.
Proudly serving Greater Houston and surrounding communities
We respond fastest within Houston and surrounding areas with dedicated coverage across:
Real families. Real relief.
“My mother needs dialysis three days a week. Before Astra, getting her there was a logistical nightmare for our family. Now she's picked up on time, treated kindly, and brought home safely. They've given us back our week.”
“As a discharge planner, I need a transport partner who actually picks up the phone and shows up when they say they will. Astra is one of the few I trust with our complex stretcher discharges.”
“After my knee replacement, I needed a stretcher transport home that wouldn't jostle me to pieces. Their two-person team was so gentle and professional. ”
Honest answers to the questions families actually ask.
No. Astra Mobility is a non-emergency medical transportation provider. If your situation is a medical emergency, call 911 immediately. We specialize in scheduled medical transport — dialysis, doctor visits, treatments, discharges, and inter-facility transfers — where safety and care matter, but the situation is stable.
Private-pay rates are flat-rate by trip and mobility level — no surprises. We participate with brokers Network, several private insurers, and bill hospitals and facilities directly for discharges. Call dispatch with your insurance information and we’ll verify coverage before your ride.
For recurring trips (like dialysis), we set up a permanent schedule that you can rely on for months at a time. For one-time appointments, 24–48 hours is ideal, but same-day requests are usually possible — call dispatch and we’ll do everything we can to accommodate.
Yes — one family member or caregiver may ride with the patient at no additional charge on most transports. For stretcher rides where space is limited, please let dispatch know in advance so we can plan accordingly.
Our stretcher and bariatric service is built exactly for this. We have reinforced equipment, lift systems, and two-person crews trained in safe transfers.
Every Astra driver passes a national background check, completes CPR and First Aid certification, and is trained in passenger assistance, transfer techniques, infection control, and HIPAA-aware communication. We don’t hire from ride-share pools.
